Our innovative experts and thought leaders will discuss inspiring stories of building and living a customer centric approach – product design, development, sales, services, operations and all touch points. In this session, we will explore innovative ways to drive stickiness, achieve a top NPS, and inspire and mobilize an organization to deliver with the customer in mind.
Speakers
Mary Steinebrunner
Managing Director
Dunlop Protective Footwear
Tabata Gomez
VP Marketing, Global Tools & Storage
Stanley Black & Decker